T@b 320 FAQs & Troubleshooting

Question

Answer

Question

What is dry mode on my new Air8 air conditioner?

Answer

Question

Where does the air conditioner drip tray drain?

Answer

2015-2019

There is a clear tube that drains in front of the driver side tire.

2020-Current

The Elwell Air8 drains below the rear bench on the passenger side.

Question

Why is my air conditioner is leaking inside of the trailer. (2015-2019 T@b 320)

Answer

Your trailer needs to be perfectly level or slightly tilted and slightly lower towards the front driver side to help the air conditioner drain properly.

Question

How do I remove the air conditioner filter to clean it? (2015-2019 T@b 320)

Answer

Some people are able to pry it out from the side with a little effort. If you are unable to pry it out, remove the trim, held by by the square headed screws and the filter will slide out with ease.

Question

What is the switch on the wall by the Alde control panel? (2015-2019 T@b 320 midels)

Answer

This turns on the fan to help vent the air conditioner.

Question

I cannot change the temperature on the Alde control panel. The temperature is greyed out.

Answer

You have likely blown a fuse in the Alde, itself. Gently lift the black cover fron the Alde and remove the fuse. These small 3.15A  fuses are considered slow-blow fuses.

Question

Why do I get condensation when I have the heat on?

Answer

Question

Why do I only get about 10 seconds of hot water?

Answer

Question

Why is their water underneath my T@b on the rear driver side?

Answer

This is the result of your Alde pressure relief valve releasing water. This happens to protect your Alde plumbing in the event that you forget to use a water pressure regulator. It is highly advised to use a water pressure regulator whenever you connect o city water to protect the plumbing in your T@b. Excessive force can rupture a pipe. It is recommended to use a 50 PSI pressure regulator.

A brass regulator will outlast a plastic regulator.

Question

Can I run the Alde dry or without adding water?

Answer

Yes, You may use the Alde for heat, only,  without filling the water heater. This is a common question for new owners who have either winterized or who do not intend on using the black or grey tanks.

Question

Why is my Alde is making a gurgling sound?

Answer

If your Alde is making a gurgling sound, start by checking the reservoir to ensure that you have enough fluid.

If you do not, add fluid to the fill line. You can purchase Alde Fluid through your dealer or Amazon.

If you find you have sufficient fluid, the gurgling is likely just air in the system and is normal.

Question

How do I get my Alde to heat the T@b, faster?

Answer

The Alde uses radiant heat, so your T@b will warm up more subtly and gradually than a forced air furnace. There are a few things you can do to help the process, however:

1. Using both shore power and LP provides the Alde with a little boost to heat more quickly. When you have reached the temperature set at the control panel, the gas will shut off to preserve your propane.
2. Ensure that your vents are free from blockage. If you have a 320 S, you can also lift the back shelf to provide greater air circulation from the back radiator.
3. Use a small fan to circulate the air.

Question

Where can I find the reservoir for my Alde in my T@b?

Answer

On a 2015-2020 T@b 320, the reservoir is located:

1. On the S model (kitchen inside), below the shelf on the driver side that is located behind the rear bench. 
2. On the CS model (clamshell kitchen) in the area behind the toilet in the bathroom.

On a 2021 T@b 320, the reservoir is located behind the white plastic square panel, directly above the rear of the toilet.

Question

Where can I get additional fluid for the Alde?

Answer

You can either order it from from Amazon  or from a T@b dealer.

Question

What is the switch on the wall by the Alde control panel? (2015-2019 T@b 320 midels)

Answer

This turns on the fan to help vent the air conditioner.

Question

How do I use the Alde?

Answer

Question

My hot water is too hot or cold.

Answer

Why does the fan by the Alde run continuously or not turn off?

That fan is actually your converter, which is located close to the Alde, under the driver seat. It runs frequently to keep your converter cool.

Question

What is the purpose of the battery disconnect (cutoff) switch?

Answer

Question

Why is my TV is not charging my T@b battery while driving.

Answer

1. Check to see if your tow vehicle is set up to charge your trailer and that connection is in good working order.
2. You may have a loose wire in the connection between your 7 pin connector and the cable from the T@b.
3. This may also be a sign of insufficient gauge wire or another issue with your TV. You will need to research what you should expect from your particular TV.
4. When you run the 3 way fridge on DC, it draw over 11ah. This will, for some, drain the battery when towing all day. Some will drive part of the way with the fridge off to conserve battery or install larger batteries. Some have opted to install a second fridge with a Danfross compressor, like and ARB fridge in their TV to ensure their food is good. These fridges, generally average well under 3ah.

Will my tow vehicle (TV) charge my T@b?

If your tow vehicle has a factory tow package with the 7 pin connector, you likely have a charge wire. If not, you will need to install a charge wire. Your RV dealer, tow vehicle dealer, utility trailer service center, or even a uHaul should be able to do this for you if you are not comfortable doing this yourself. Ask for a heavier gauge wire as the lighter the wire, the less efficient your charge.

Question

What is the difference between boondocking and dry camping?

Answer

1. Boondocking is synonymous with dispersed camping. You are not camping in a campground, rather, a site with an existing fire ring. You may be alone or with a few other campers, but there is no CG host, there are no facilities, and you are subject to the landowner, often UFSF or BLM.
2. Dry camping means you are camping without any hookups in a campground. A pit toilet may be available but not water, electricity, or sewer connections.
3. Overnight parking is generally simply sleeping in your T@b, while it remains connected to your tow vehicle. General courtesy dictates that you leave no sign that you are inside, including, but not limited to not lowering your stabilizer jacks, not deploying solar or generators, no awnings or open clamshell kitchens, or other typical campsite activities. We are guests and do not want to abuse the privilege.

Question

Where are fuses on my T@b and what kind do I need?

Answer

Please see this thread on the T@b forum. The thread includes photos and is quite thorough.

Question

My lights are not working. (Interior)

Answer

1. Ensure that the battery disconnect is turned to the “On” position.
2. Check the 30 amp fuse by the battery.
3. Check the fuses in your converter.

question

My turn signal/brake lights are not working.

Answer

1. My turn signal/brake lights are not working.
2. This is likely the result of either moisture or dirt getting into your 7 pin connector. Clean the connector and spread a little dielectric grease on your 7 pin connector to help keep it corrosion free.
3. If cleaning and allowing your connector to dry does not solve your problem, test your 7 pin connector and the outlet for the 7 pin connector with a multimeter or 7 pin connector tester for your TV.

Why does the fan by the Alde run continuously or not turn off?

That fan is actually your converter, which is located close to the Alde, under the driver seat. It runs frequently to keep your converter cool.

The only shore power outlet (110v) power that is working is my air conditioner or not working at all.

1. Ensure that shore power has been turned on at the pedestal.

2. Reset the GFCI on the back bench. You may need to use something to press the button in all of the way to complete the reset.

3. Check the breakers in the converter.

Question

How do I play the TV sound through the Jensen? (2015-2019 T@b 320)

Answer

Watch this video.

Question

How do I remove the Fantastic Fan screen?

Answer

Remove the fan screen by prying it out where the lip is on the screen. You will not break it, although it might feel like you are forcing it.

Why does the fan by the Alde run continuously or not turn off?

That fan is actually your converter, which is located close to the Alde, under the driver seat. It runs frequently to keep your converter cool.

Quesition

What is the switch by the fridge?

Answer

The switch is for the fridge fan. Use this if the counter feels warm to the touch or if the fridge seems to have trouble cooling to help vent the warm air from the fridge.

Question

I cannot get the 3 way fridge to light on propane.

Answer

1. Make sure that you are level from side to side.
2. Ensure that propane is able flow freely, by light the stove for about 15 seconds before lighting the fridge.
3. Turn the dial on the fridge to “Light”
4. Hold in the ignition button.
5. Once you hear the flame ignite and the light turns green, while holding in the igniter, turn the temperature dial to the desired temperature. 
6. Release the igniter.
7. The green light should be lit.

Question

Why is my TV is not charging my T@b battery while driving.

Answer

1. Check to see if your tow vehicle is set up to charge your trailer and that connection is in good working order.
2. You may have a loose wire in the connection between your 7 pin connector and the cable from the T@b.
3. This may also be a sign of insufficient gauge wire or another issue with your TV. You will need to research what you should expect from your particular TV.
4. When you run the 3 way fridge on DC, it draw over 11ah. This will, for some, drain the battery when towing all day. Some will drive part of the way with the fridge off to conserve battery or install larger batteries. Some have opted to install a second fridge with a Danfross compressor, like and ARB fridge in their TV to ensure their food is good. These fridges, generally average well under 3ah.

Question

My fridge is not cooling.

Answer

1. It takes a few hours for your fridge to cool. It will cool fastest on shore power and slowest on propane. Many people choose to let their fridges cool for at least a full day before they intend to travel.
2. Make sure your fridge is level from side to side. 
3. If on LP, you might have a bad cooling unit. This would essentially require a new fridge.

Why is there no green light on my fridge while on shore power?

On older T@bs (prior to 2017ish), the green light is only on when the fridge is run on LP. On newer T@bs, the green light is known to burn out. Your fridge may very well be functioning normally. A fridge thermometer is a good way to tell if your fridge is functioning properly.

Question

How do I hook up my trailer to my tow vehicle?

Answer

Watch this video

My safety chains are too long. How do I deal with this?

Quick links are the best way to deal with this. Simply connect a few links to the quick link to use up the slack. You may also choose to replace them with a more appropriate length. Those who do this sometimes opt for a safety chain that is more rust resistant.

Should I run my breakaway cable through my safety chains?

Absolutely not. This could inadvertently pull the cable out, which will cause your trailer brakes to lock up and basically shred your tires.

Where do I the breakaway cable connect?

Connect it to the same loops on your receiver where you connect your safety chains.

I have trouble connecting or disconnecting my hitch.

Where can I find the drill adapter for the stabilizer jacks?

Amazon

I bent my tongue or trailer jack. What do I do?

1. This is easily replaced.

   1. Connect the trailer to your TV.

   2. Remove the three bolts holding the jack.

   3. Remove the jack and place the new jack into same location.

   4. Replace the three bolts

Question

Do I need to keep the black plastic that is inside of the keder rail on the outside of my T@b?

Answer

No.

Question

How do I use the Lagun table?

Answer

Watch this video.

Question

There is water on the ground under my step 2016 or later) or under the front driver side 2015 or older) of the T@b.

Answer

Your freshwater drain is open. Look for the freshwater valve under the step. (2016-2020 T@b 320) or behind the wheel on the 2021+ T@b 320.

Question

How do I connect my propane?

Answer

Watch this video.

Question

My propane does not seem to be working or I am having trouble lighting my stove, Alde, or fridge on LP.

Answer

1. When operating propane at altitude (above 5,000’) you may experience low flow or it may appear that you are out of propane when you are not. In this situation., close your propane and turn off appliances attempting to operate from propane power. Wait a few minutes and then very slowly and gradually open your propane tank. After it is open, light your stove for 30-60 seconds to initiate propane flow.
2. If problems persist, check your propane hose and fittings by spraying with a soapy water solution and look for bubbling or take to a tech for inspection.
3. Your problem may also be a bad propane regulator.

My CO2/LP detector is chirping.

The T@b battery is likely low. Check your battery monitor. Plug into shore power or your TV and allow your battery to charge and the chirping should stop. Should the chirping not stop after your battery has charged to more than 50%, investigate for CO2 buildup. Open your windows and door and run your fan. This is actually an LP detector, not a carbon monoxide detector.

Question

Why is my TV is not charging my T@b battery while driving.

Answer

1. Check to see if your tow vehicle is set up to charge your trailer and that connection is in good working order.
2. You may have a loose wire in the connection between your 7 pin connector and the cable from the T@b.
3. This may also be a sign of insufficient gauge wire or another issue with your TV. You will need to research what you should expect from your particular TV.
4. When you run the 3 way fridge on DC, it draw over 11ah. This will, for some, drain the battery when towing all day. Some will drive part of the way with the fridge off to conserve battery or install larger batteries. Some have opted to install a second fridge with a Danfross compressor, like and ARB fridge in their TV to ensure their food is good. These fridges, generally average well under 3ah.

Question

Who do I contact about a problem with my new T@b?

Answer

Start with your dealer, if the dealer cannot resolve your issue to your satisfaction, contact Renee or Marvin in warranty at nuCamp. 

Question

Why is their water underneath my T@b on the rear driver side?

Answer

This is the result of your Alde pressure relief valve releasing water. This happens to protect your Alde plumbing in the event that you forget to use a water pressure regulator. It is highly advised to use a water pressure regulator whenever you connect o city water to protect the plumbing in your T@b. Excessive force can rupture a pipe. It is recommended to use a 50 PSI pressure regulator.

A brass regulator will outlast a plastic regulator.

Question

Where is my freshwater drain?

Answer

If you have have an indoor freshwater tank, which is located in the bottom cupboard, below the kitchen sink on an S model, it is located on the driver side, in the front of the T@b. This is most models prior to 2015 and some 2015 models.

If you have an exterior freshwater tank, most 2015 models and newer, it is located below the step on the passenger side., 

Question

What size water hose do I need?

Answer

Most of the time, a 25’ hose will work, but on some occasions a second 25’ hose is needed. On even more rare occasions, you may need additional length.

A food grade hose is strongly recommended for best taste and to prevent unhealthy leaching from the hose material into the water.

Question

There is water on the ground under my step 2016 or later) or under the front driver side 2015 or older) of the T@b.

Answer

Your freshwater drain is open. Look for the freshwater valve under the step. (2016-2020 T@b 320) or behind the wheel on the 2021+ T@b 320.

Question

My hot water is too hot or cold.

Answer

I cannot get water from my freshwater tank/pump not working.

1. The most common cause of this problem is an airlock in your system. Start by opening your faucets and flushing your toilet a few times. If the airlock persists, disconnect the hose from the pump on the freshwater side and suck until you can break the airlock. This hose is located on the opposite side of the filter. In S model T@b 320’s, the pump is in the small space behind the toilet that is accessed via the hatch above and behind the toilet. In CS models, the pump is located under the sink in the galley kitchen.

2. The second leading cause to water flow issues with the pump is debris in the filter. The filter is attached directly to the pump. Disconnect the filter, clean, and replace the filter.